FAQ's

Is it possible to get to the hotel by public transport? Yes. There is a daily bus service to our Resort from Lagos.

Where can I park my car? We have a covered parking space, as well as outdoor parking.

I have an electric car - where can I charge it? The nearest location is in the city of Lagos at a hypermarket or gas station.

Where can I rent a bike during my stay? You can rent it through reception.

Does the hotel have an elevator? Yes, all buildings.

What time is breakfast? from 8:00 am to 11:00 am.

Is breakfast buffet? Yes.

Does the hotel have a restaurant? What are the opening hours? Yes, Chicca and Calabaza restaurants.

Chicca Restaurant:
Restaurant service from Sunday to Friday from 5:00 pm to 10:30 pm
Closed from December 1st to February 28th

Calabaza Restaurant:
Daily breakfast service, from 8:00 am to 11:00 am
Closed from December 1st to February 28th

Is there a café or bar at the hotel? What are the opening hours? Yes, the Gazebo bar.

Gazebo Bar:
Bar and snacks service, daily from 12:00 pm to 6:00 pm
Closed from October 15th to May 15th

What are the hotel pool opening times? 8:00 am to 7:00 pm.

Is there a children's pool at the hotel? Yes.

Does the hotel have Wellness & Spa? Yes

Does the hotel have a gym? Yes, open from 7:30 AM to 9:00 PM.

Does the hotel have laundry service? Yes.

Is it possible to request an iron to use in the room? All properties have an iron.

Does the hotel help with booking tours, restaurants, transportation, sports activities, etc.? Yes.

Can I rent a car through the hotel? Yes.

Does the hotel organize transfer services? Yes.

Does the hotel provide babysitting services? Yes, at an extra cost.

Does the hotel have a wake-up service? Yes.

Is it possible to send a package to the hotel? Yes, as long as you inform us in advance.

Can I have an extra bed in my room? Yes, upon request and extra payment.

What is the room cleaning policy? For stays of 7 days, you will have two cleanings.

Does the hotel have cribs available? Yes, upon farting and extra payment.

What credit cards does the hotel accept? ATM, Master Card and Visa.

Are taxes included in the room price? Yes.

What time is check-in? What time is check-out? Check-in from 4:00 pm and check-out until 10:00 am.

Is it possible to do early check-in or late check-out? Yes, subject to availability.

Do you have an area to store guests' luggage? Yes.

What is the hotel's policy regarding children? We are a family resort.

Is smoking allowed in the hotel? What is the policy regarding e-cigarettes? Smoking is not permitted on the properties.

Are pets allowed? No.

Is the hotel's wifi free? Yes.

What should I do if I forget something in my room or hotel? Contact by email.

Who should I send my feedback about my stay to? Fill out our questionnaire and/or write on the Tripadvisor page.